All Troy University faculty and staff are required to have and check a Troy University E-mail account. This account should be used for all official Troy University electronic correspondence. If you do not have a Troy University E-mail account please visit https://it.troy.edu/forms/email/faculty_email.html and fill out the request form. If you have difficulty filling out the form contact emailhelp@troy.edu or Submit an Online Help Desk Request.

Faculty and staff have a mailbox size limit of 50 mb.

All users are able to send and receive emails up to 10 mb.

If your mailbox becomes close to its size limitations, then you will receive a message stating:

"One or more messages could not be delivered to your mailbox because they would have put your mailbox disk usage over its quota. The system will keep trying to deliver these messages. To receive them, you must delete some old messages from your mailbox. Please make sure to empty your trash folder, as this still uses space in your mail folder."

If you receive the above message, you should remove old e-mails by logging into Trojan E-mail at https://mail.troy.edu. Delete old emails and then click the "[Empty]" link.