Information Technology

TROY HOME

Student Services and Administration

Information Technology

›Inside IT

›Students

New Employees

FAQ

Guides

Offices

 

Services and Support

›Blackboard

Classroom Technology

Computer Labs

›Datatel

›Document Imaging

›e2Campus (SOS)

›E-mail

›Help Desk

›Internet/Network

Libraries

LiveText

Quotes

›Security

Software

Telecommunications

Training

›Web Development

›Web Express

 

Additional Resources

Best Practices

Directory Search

Technology Policies

IT Staff Area

Information Technology
Guides This page includes links to several self-help guides that contain step-by-step instructions for working with various services provided by Information Technology. For more information please select a topic from the list below:

Anti-Virus
E-mail
Microsoft Excel
Microsoft Windows
Microsoft Word

 

>>
Anti-Virus

Download Instructions for McAfee VirusScan 8.5.0i
Installation Instructions for McAfee Virus Scan 8.5.0i
Check Your Version of VirusScan 8.5.0i Anti-Virus Updates
Manual DAT/Patch Definition Update Instructions 8.5.0i

[ return to top ]

 

>>
E-mail

Listed below are links to guides that will assist you with your e-mail account. Several of the guides include step-by-step instructions describing how to setup an e-mail client to work with Trojan E-mail. To learn more about Trojan E-mail please visit the Trojan E-mail page.

Trojan Web Mail Help

Configuring E-mail Clients

Note Regarding E-mail (POP3 and SMTP) Access from Off-Campus

Many Internet Service Providers (ISP's) block direct connection to e-mail servers other than their own. This is done to help prevent the spread of many viruses. The information included below will work for downloading messages from the server, however, you may not be able to send messages.  To correct this issue, you will need to change the outbound e-mail server (SMTP) to the server of your ISP.  Also, in such a case you will need to use your authentication information for your ISP. Please contact your ISP if you do not know this information.

Microsoft Outlook XP/2003 (Screenshots)
Microsoft Outlook XP/2003 (Text Only)
Microsoft Outlook XP/2003 (PDF)

Microsoft Outlook Express 6 (Screenshots)
Microsoft Outlook Express 6 (Text Only)
Microsoft Outlook Express 6 (PDF)

[ return to top ]

 

>>
Microsoft Excel

Change Column Width and Row Height
Correct a ##### Error
Merge or Split Cells or Cell Contents
Merge the Contents of Multiple Cells into One Cell
Wrap Text in a Cell

[ return to top ]

 

>>
Microsoft Windows

Microsoft Windows Update Website (microsoft.com)

Windows XP

Installing the Latest Windows Updates (Screenshots)
Verifying Installation of the Daylight Savings Time Update (Flash Video)

[ return to top ]

 

>>
Microsoft Word

Convert Documents Between PDF and Microsoft Word
Convert Text to a Table and Vice Versa
Make Text Superscript or Subscript
Quick Tips for Microsoft Word
Sort a List or a Table

[ return to top ]

 

A-Z Information Technology   |   Directory Search   |   Media Room   |   Trojan E-mail
Troy University, Troy, Alabama 36082, (800) 551-9716, (334) 670-3000
Read our Disclaimer | Website Feedback
© 2007 Troy University