We encourage users to navigate the resources below for Training Information as well as information on other services IT provides. If you should need additional assistance contact the helpdesk during our support hours listed on our homepage.
System Alert
Safety Alert

Creating a New Account

An End-user must register for an account before a helpdesk call can be placed.

Register for a Helpdesk Account


1. Click Create a New Account

New Account Step 1

2. Complete the required information.

Please note that you are required to use your TROY email address.

3. Click Create a New Account

New Account Step 3

You are now ready to place a helpdesk call.

Becoming familiar with your helpdesk homepage

How to Submit a Ticket

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