Helpdesk

Becoming Familiar With Your Homepage

The new web-based entry point provides access to some additional features:

  1. Access to self-help knowledge base - The knowledge base allows an end-user to search a variety of problems.
  2. Support Downloads
  3. Status of your existing service requests - "My Support" allows the end user to check the status of their helpdesk call.
  4. End-user email notification - The end-user will receive an email notification of their call, along with a ticket number.

Helpdesk Homepage

 

Create a New Account

Submit a Ticket