We encourage users to navigate the resources below for Training Information as well as information on other services IT provides. If you should need additional assistance contact the helpdesk during our support hours listed on our homepage.
SOS
System Alert
Safety Alert

E-mail

 

A student's university e-mail address is the official point of communication for all university business conducted with the student.

Troy University ePolicy, Section 426

 

All Troy University students are required to have and check a Troy University e-mail account. This account should be used for all official Troy University electronic correspondence. Once you have registered for classes your e-mail account will be created within 48 hours. Your e-mail address is the same as your Trojan Web Express ID. If you do not know your Trojan Web Express ID, follow this link:

 

Find Your E-mail Address

 

Your initial password will be your birth date. Example: January 3, 1990, would be 01031990. If you continue to have difficulty, send an e-mail to emailhelp@troy.edu or contact the Helpdesk at 1-334-670-HELP (4357).

Students have a mailbox size limit of 500 MB.

All users are able to send and receive emails up to 10 MB.

Listed below are examples of the types of communication from the university that a student may receive via one's e-mail account:

  • tuition payment reminders
  • notification of special events
  • course instructions and assignments
  • temporary Web Express Password

 

Last Updated: 01/09/2014
Troy University, Troy, Alabama 36082 | 1-800-414-5756 | Questions? | Submit Feedback
Privacy Statement | Read Our Disclaimer | Accreditation Statement
© 2014 Troy University