Helpdesk

Creating a New Account

An End-user must register for an account before a helpdesk call can be placed.

Register for a Helpdesk Account

1. Click Create a New Account

New Account Step 1


2. Complete the required information.

Please note that you are required to use your TROY email address.

 

3. Click Create a New Account

New Account Step 3

You are now ready to place a helpdesk call.

Becoming familiar with your helpdesk homepage

How to Submit a Ticket