1. Information Technology
2. Helpdesk
3. Becoming Familiar With Your Homepage

Helpdesk

Becoming Familiar With Your Homepage

The new web-based entry point provides access to some additional features:

1. Access to self-help knowledge base - The knowledge base allows an end-user to search a variety of problems.
   
2. Support Downloads
   
3. Status of your existing service requests - "My Support" allows the end user to check the status of their helpdesk call.
   
4. End-user email notification - The end-user will receive an email notification of their call, along with a ticket number.

 

Create a New Account

Submit a Ticket

 

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