Employees

Welcome to the Faculty & Staff Section of the Information Technology Website

Training

IT offers scheduled group training sessions as well as online, self-training options to employees. In addition, once a year we hold our annual IT Summit, which includes training and presentations that cover a variety of different topics.

Ordering Technology Equipment or Services

We will be glad to assist any individual or group seeking to purchase new technology equipment or services. Any product that will require IT support must be reviewed by IT staff prior to purchase.

Quotes for standard hardware and software purchases are available by submitting a Helpdesk ticket and selecting "Technical Quote". Please include as many details or requirements as possible.

Additional Information

 

E-mail

The following resources will assist employees with their University e-mail accounts.

Internet/Networking

The following resources will assist employees with accessing the network.

New Employees

New Employees will find the links below helpful for signing up for accounts/services that you need to access.

 

Safety/Security

TROY offers encourage all faculty and staff to review the safety information below. Included are links to our emergency information website (S.O.S.) and the e2Campus system which provides urgent safety notices to university faculty, staff, and students. Also linked below are University and IT technology and security policies.

 

Software Information

Visit the links below to find software available through the IT Department.

 

 

Additional Resources

Visit the links below to find additional resources that you may find helpful.

 

Request Help

For assistance submit a Helpdesk Ticket
or call 1-334-670-HELP (4357)

Hours of Operation (Central Time)
Monday - Friday, 7:00 a.m. - 11:00 p.m.
Saturday, 9:00 a.m. - 5:00 p.m.
Sunday, 1:00 p.m. - 9:00 p.m.

Submit Helpdesk Ticket

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