Frequently Asked Questions (FAQ)
Listed below is a series of questions that we are frequently asked. Click on a question to view the answer.
- How do I reset my e-mail password?
- How do I reset my Web Express password?
- Does the University offer purchasing discounts?
- I am a New Employee, What should I do?
- How do I request a new Datatel/VPN account?
- Where can I find out my Employee (Datatel) ID Number?
Please visit the Request to Reset E-mail Password page for more information.
For assistance, call 1-800-227-4051 or fill out a Help Desk Request.
Troy University & Howard Technology Solutions have partnered to create this site where you can take advantage of special academic discounts on technology products. We've listed some recommended selections, but feel free to shop our entire product catalog using the various tabs/links available to you. If you are inquiring about a University quote, please contact the IT representative at your location.
Faculty & Staff
Visit our New Employees page for a step-by-step guide.
Please visit the Datatel/VPN Account Request page for more information.
Please visit the Employee ID Number Request page and login using your e-mail username and password.