Internet Access
To All Students:
The University is now allowing streaming media devices such as Roku, AppleTV, SmartTVs, WiFi-enabled Blu-Ray Players, Chromecast, etc. In order to use these devices, students will need to connect them to the building's WiFi just as you would your computer, phone, or other mobile device.
All students must ensure their computers have updated anti-virus software installed in addition to the latest system updates before connecting to our network. Failure to properly protect a computer may result in the computer becoming infected with malware and possibly being blocked from the network. Please visit the Software section for information about anti-virus and related software.
Connecting to Our Network
Network Authenticated Login
Impulse is a Network Access Control system designed for authenticating login access to the Troy University Network. Troy University, in accordance with compliance regulations, will require a login to the network in order to gain access to the Internet, e-mail, and other online resources.
Visit our Impulse - Network Authenticated Login page for more information.
General Information
Internet access in the dormitories is distributed using an Ethernet network consisting of a mix of wired ports and wireless connectivity. All laptops should be equipped with a wireless adapter and most desktop should have a hardwired Ethernet adapter. Most of the dormitories have both wired and wireless connectivity, however, there are some that have limited wired access or no wired Ethernet access at all. Most user are encouraged to use the wireless infrastructure with modern technology. Please read additional information below regarding specific operating systems, as some systems are no longer supported.
The Information Technology department does not connect unsupported operating systems to our network for students. If a student is using a computer with an operating system that we do not support then it will be the student's responsibility to configure the hardware and software to connect to the network.
All students residing in the dormitories should be aware of the RESNET Policy located at https://splash.troy.edu/go-to/resnet. Included in this is a wide range of things to not do such as connect a wireless router, install and connect a WiFi Extender, use ANY VPN software, Proxy, or Anonymizer, and to make certain they are not running any type of P2P (Peer-to-Peer) software.
The student must ensure that one's computer has the latest security updates installed including updated anti-virus software and firewall software. Failure to properly maintain the security of a computer system may result in the computer being blocked from the network, thus resulting in an interruption of Internet services.
Allowed Operating Systems
Windows 10
Windows 11
Linux
ChromeOS
Not Allowed Operating Systems
Windows 7
Windows XP
Windows 2000
Windows 95
Windows 98
Windows ME
Windows NT
Other
Wireless Internet
The IT department has installed and maintains several wireless access points throughout each campus that are available for student use.
For a list of Academic Areas and Recreational Areas where wireless access is available.
Visit the Wireless Access Page
Resident Students (Troy Campus)
Broadband Internet access is provided to all students living at the Troy Campus, with the exception of students living in Married Student Housing or the fraternity houses. To access the Internet in their rooms each student will need a computer with an Ethernet network port and an Ethernet/LAN cable to connect our network. Residential student housing with Internet access provided by Troy University includes the following:
- Rushing Hall Building 1000
- Rushing Hall Building 2000
- Clements Hall
- Cowart Hall
- Fraternity Houses
- Hamil Hall
- Hillcrest House
- Honors Cottage
- Married/Student Housing*
- Newman 100
- Newman 200
- Pace Hall
- Paden House
- Shackelford Hall
- Sorority Houses
- Trojan Village Building 100
- Trojan Village Building 200
- Trojan Village Building 300
- Gerald O. Dial Hall
* Internet access at this location is provided by a local Internet Service Provider.
Wireless Gaming Network (Troy Campus)
For information on connecting wireless gaming consoles to the TROY network, click the link below.
Blocked Peer-to Peer-Applications
Included below is a link to a list of peer-to-peer applications that have been administratively blocked from Troy University networks:
Blocked Peer-to-Peer Applications
Suggested Legal Alternatives for Downloading and Streaming Content Include:
- Music: Spotify, Apple Music, Amazon Music
- Movies & TV Shows: Disney+, Netflix, Hulu, Amazon Prime Video, Twitch
- Video Games: Xbox Live, PlayStation Network, Steam, Epic Games
- Software: Adobe Creative Cloud, Microsoft Office 365