Welcome Back Message for Faculty, Staff and Students

Many enhancements to Troy's operations have occurred since last fall.

Please visit the following URL to learn about new support options and enhancements available from Troy University.

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General Data Protection Regulation (GDPR)

Your data privacy and security are important to us. In support of upcoming changes to EU data protection law, we've updated our Privacy Notice and published a GDPR reference site which you can visit by clicking the link below.


IT manages the central computing facility, network infrastructure, helpdesk, database management, electronic library resources, data security, document imaging, web services, electronic communications and enterprise-level system development and management.

The Office of Information Technology (OIT) operates a helpdesk which assists the university community with various computer difficulties. In order to receive assistance contact your local Helpdesk or use the Online Helpdesk Request form.

For questions or additional support, please call our office during the hours indicated.

Announcement: Educational Technology/Canvas Update

As the summer comes to an end and we prepare together for the upcoming academic year, we wish to take this opportunity to welcome you back to TROY. The start of the year is always an exciting time. We are looking forward to a rewarding semester ahead, and wish to take this opportunity to share with you some updates to the Canvas Learning Management system.

Announcement: Mobile App

IT has recently released a new TROY mobile app. Use the Troy University app to find faculty and staff members in the directory and get in touch instantly, stay in-the-loop with the latest TROY news, watch videos from recent TROY events, check grades and course content, browse the schedule of courses, and more. Learn more by visiting our mobile app site.

Announcement: Microsoft Advanced Threat Protection (SafeLinks)

Troy University IT has implemented Microsoft's Advanced Threat Protection (ATP) service as part of our ongoing cybersecurity initiative to protect TROY’s network, infrastructure, and clients from malware and unsafe links, such as those that have appeared in recent phishing scam emails. Read this important message for more information.

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Request Help

For assistance submit a Helpdesk Ticket
or call 1-334-670-HELP (4357)

Hours of Operation (Central Time)
Monday - Friday, 7:00 a.m. - 11:00 p.m.
Saturday, 9:00 a.m. - 5:00 p.m.
Sunday, 1:00 p.m. - 9:00 p.m.

Submit Helpdesk Ticket