Remote Productivity Tools
Troy University provides access to several tools that can be used to enhance productivity and collaboration from a distance. Capabilities include course delivery, document sharing and teleconferencing. The Helpdesk is available Monday - Friday, 8:00 a.m. - 5:00 p.m. (Central Time). You can reach the Helpdesk by phone at 334-670-HELP (4357).
A Learning Management System for providing online course delivery including support for groups and discussion boards.
An Academic Services Associate (ASA) will be provided for each course to help answer questions related to student service questions.Login Help
Quickly access key resources from your mobile device, including Self-Service, Canvas, email, calendars and more.Download
This service is used to provide remote assistance to faculty and staff. This link only needs to be used if instructed to do so by a support representative.Connect
Best practices for maintaining productivity, effective use of communication tools and cybersecurity tips for remote workers.Learn More
Online Training Resources
Frequently Asked Questions
Who can access these tools?
All tools listed above are available to faculty and staff and many are also available to students.
How do I gain access to these tools?
All Office 365 tools (including email, OneDrive and Teams) are already available to faculty and staff. Canvas access is available to all faculty and staff though only faculty certified in Canvas have access to courses. Access to Adobe Sign, Spectrum and WebEx must be requested via our Helpdesk.
How can I become certified in Canvas?
Please submit your request via our Helpdesk.