Request Help

Submit Helpdesk Ticket

For assistance submit a Helpdesk Ticket
or call 1-334-670-HELP (4357)


Hours of Operation (Central Time)
Monday - Friday, 7:00 a.m. - 7:00 p.m.
Saturday, 10:00 a.m. - 2:00 p.m.
Sunday, 1:00 p.m. - 4:00 p.m.

Employees attending a training session

Information Technology Services

Classroom Technology

Learn more about classroom technology available at TROY.

Computer Labs

Learn more about computer labs and available software at TROY.

Cyber Security

Learn more about Mandatory Security Training.

Document Imaging

Set of applications designed to facilitate the collection of university documents.

E-mail (Office 365)

Learn more about how to access and setup your Trojan E-mail account.

ERP Support (Datatel)

Find out more about resources available from Enterprise Resource Planning.

Internet/Networking

Learn how to easily connect all of your devices to the network at TROY.

Software Support

Learn about Software Support available at TROY.

Technology Quotes

Requests Technology Quotes for your technology needs.

Telecommunications

Learn more about phone and voicemail service for Faculty & Staff

Training

Training Offered by the Information Technology Department

Video Conferencing

Learn more about Video Conferencing at TROY.