it.troy.edu logo
Search TROY IT


Search Helpdesk
Quick Links
Information for:
Jump to Main Content
Safe-Connect Logout
Safety Alert System Notice
  • About
    Offices & Hours Announcements Awards & Recognition IT Update (Newsletter) Insights IT Summit IT Employee Area
  • Services
    Classroom Technology Computer Labs Conference Rooms Cyber Security ERP Support (Colleague/Datatel)
    Document Imaging E-mail (Microsoft 365) Flex Classes Support Internet/Networking Software Support
    Technology Quotes Telecommunications Training Video Conferencing/Webinar Website Design & Management
  • Students
    Student IT Homepage 1098-T Consent/Information Canvas Canvas Student Resources Classroom Technology Computer Labs
    E-mail E-mail Password Reset Emergency Alert System Information
    (SOS)
    Frequently Asked Questions Internet Access
    LiveText Student Security Student Software Technology Policies TROY IT Orientation
  • Employees
    Employees IT Homepage New Employee Enrollment
    Process (HR)
    New Employee IT Checklist Find Your Employee
    (Colleague) ID Number
    International Travel Requirements
    Cell Phone Request/Deduction Form Request E-mail Account Request Colleague Account Request Document Imaging Account
    Request VPN Account Reset Your E-mail Password Remote Productivity Tools
  • Policies
    Technology Policies Homepage Generative AI Copyright Information Data Governance Data Reporting
    E-mail Policy Family Education Rights &
    Privacy Act (FERPA)
    Information Technology Usage Policy International Travel Requirements
    Security Policy Technology Standardization Guidelines Website Disclaimer World Wide Web Policy
  • IT logo
  • Security
    Security Homepage Account Access and Recovery Mandatory Security Training Emergency Information (SOS)
    Request Guest Network Access Phishing E-mail Messages Admin Systems Security Access
    Authorization Process
    Security Policy Screen Locking Standard Quarterly IT Security Award Winners
  • Projects
    Project Archives
  • Help
    Faculty/Staff Directory Search IT Offices/Hours Helpdesk Knowledgebase Helpdesk LogMeIn Rescue University Police Help Directory Cleaning Computers and Electronics for All Users
  • troy.edu
  • Open Search
Colleague
Services Support Menu
  • Home
  • FAQ
  • Best Practices
  • Classroom Technology
  • Computer Labs
  • Conference Rooms
    • Home
    • Standard
    • Video
  • Colleague (Datatel)
  • Document Imaging
  • Email
  • Networking
    • Home
    • Impulse
  • Quotes
  • Security
  • Self-Service
  • Software
  • Telecommunications
    • Home
    • Voicemail to Email
  • Training
    • Home
    • AdobeSign
    • AntiVirus
    • Clearing Cache
    • Microsoft 365
    • Signature Based Forms
    • SPSS
  • Video Conferencing
    • Home
    • Conference
    • Meeting
    • How Tos
      • Home
      • Welcome to Microsoft Teams
      • Manage Meetings
      • Join a Teams Meeting from Desktop
      • Upload and Share Files
      • How to Use Whiteboard in Teams
  • Web Development
    • Home
    • Current Websites

Colleague

Administrated through the Enterprise Resource Planning (ERP) within IT, Colleague by Ellucian maps across higher education’s unique business areas—including admissions, student services, financial aid, payroll, accounts payable, and human resources.

If you are submitting requests to update your Colleague account security access, create a Colleague account, or to reset a Colleague account password, please use the link below:"

Submit Account Request

Colleague is a fully integrated student information system that provides secure, easy access to the information institutions need to manage assets more efficiently and allocate resources more effectively.

To submit requests for reports from Colleague data for internal purposes only, review duplicate IDs, resolve Colleague errors, assist with BankMobile, assist with Barnes and Noble, assist with Grades First, and other miscellaneous requests click the link below.

Submit Service Request

Find Your Employee (Colleague) ID Number

You will need to authenticate using your TrojanPass username and password.

Find Your Employee (Colleague) ID Number

WEB UI Frequently Asked Questions

Click the link below for a series of questions that we are frequently asked.

WEB UI FAQ

Troy University Horizontal Logo
  • Troy, Alabama 36082
  • 1-800-414-5756
  • Questions?
  • Submit Feedback
  • Student Complaints
  • Student Disability Services
  • Accessibility Statement
  • Privacy Statement
  • Read Our Disclaimer
  • Accreditation Statement
  • Sites and Services Index

© 2025 Troy University

Scroll to Top of Current Page