FAQ
Frequently Asked Questions (FAQ)
Listed below is a series of questions that we are frequently asked. Click on a question to view the answer.
General
Students
Faculty/Staff
- I am a Full Time New Employee, What should I do?
- I am a Part TimeNew Employee, What should I do?
- How do I request a new Colleague/VPN account?
- Where can I find out my Employee (Colleague) ID Number?
General
How do I reset my e-mail password?
Please visit reset.troy.edu for more information.
Does the University offer purchasing discounts?
Troy University & Howard Technology Solutions have partnered to create this site where you can take advantage of special academic discounts on technology products. We've listed some recommended selections, but feel free to shop our entire product catalog using the various tabs/links available to you. If you are inquiring about a University quote, please contact the IT representative at your location.
Faculty & Staff
I am a Full Time New Employee. What should I do?
Visit our Full Time New Employees page for a step-by-step guide.
I am a Part Time New Employee. What should I do?
Visit our Part Time New Employees page for a step-by-step guide.
How do I request a new Colleague/VPN account?
Please visit the Colleague/VPN Account Request page for more information.
Where can I find out my Employee (Colleague) ID Number?
Please visit the Employee ID Number Request page and login using your e-mail username and password.