it.troy.edu logo
Search TROY IT


Search Helpdesk
Quick Links
Information for:
Jump to Main Content
Safe-Connect Logout
Safety Alert System Notice
  • About
    Offices & Hours Announcements Awards & Recognition Data Stewards Matrix Governance IT Update (Newsletter) Insights IT Summit IT Employee Area Strategic Plan
  • Services
    Classroom Technology Computer Labs Conference Rooms Cyber Security ERP Support (Colleague/Datatel)
    Document Imaging E-mail (Microsoft 365) Flex Classes Support Internet/Networking Software Support
    Technology Quotes Telecommunications Training Video Conferencing/Webinar Website Design & Management
  • Students
    Student IT Homepage 1098-T Consent/Information Canvas Canvas Student Resources Classroom Technology Computer Labs
    E-mail E-mail Password Reset Emergency Alert System Information
    (SOS)
    Frequently Asked Questions Internet Access
    LiveText Student Security Student Software Technology Policies TROY IT Orientation
  • Employees
    Employees IT Homepage New Employee Enrollment
    Process (HR)
    New Employee IT Checklist Find Your Employee
    (Colleague) ID Number
    International Travel Requirements
    Cell Phone Request/Deduction Form Request E-mail Account Request Colleague Account Request Document Imaging Account
    Request VPN Account Reset Your E-mail Password Remote Productivity Tools
  • Policies
    Technology Policies Homepage Generative AI Copyright Information Data Governance Data Reporting
    E-mail Policy Family Education Rights &
    Privacy Act (FERPA)
    Information Technology Usage Policy International Travel Requirements
    Security Policy Technology Standardization Guidelines Website Disclaimer World Wide Web Policy
  • IT logo
  • Security
    Security Homepage Account Access and Recovery Mandatory Security Training Emergency Information (SOS)
    Request Guest Network Access Passkeys Phishing E-mail Messages Admin Systems Security Access
    Authorization Process
    Security Policy Screen Locking Standard IT Security Award Winners
  • Projects
    Project Archives
  • Help
    Faculty/Staff Directory Search IT Offices/Hours Helpdesk Knowledgebase Helpdesk LogMeIn Rescue University Police Help Directory Cleaning Computers and Electronics for All Users
  • troy.edu
  • Open Search
Passkeys
Security Menu
  • Home
  • Take Action
    • Report a Vulnerability
    • Report a Security Incident
    • Report a Stolen Item
    • Report a Phishing Message
    • Change Password
    • Report Abuse of Electronic Resources
  • Education & Guides
    • [External] E-mail Tagging
    • Recent phishing attempts received by University students and employees
    • Best Practices for Securing Your Desktop
    • Learn about copyright, DMCA and University Policies
    • Best Practices for Reducing Spam
    • Use Password Managers
    • OUCH! Security Awareness Newsletter
  • Passkeys
  • Password Management
  • Phishing
  • Physical Security
  • Theft of Computer Equipment
  • Policies & Procedures
    • Account Access and Recovery
    • Alabama Breach Notification Act of 2018
    • Admin Systems Security Access Authorization Process
    • Copyright Information
    • E-mail Policy
    • Information Technology Usage Policy
    • International Travel Requirements
    • World Wide Web Policy
    • Technology Policies
    • Technology Standardization Guidelines
  • Additional Resources
    • Contact Information Technology
    • Contact University Police
    • Information Technology Website
    • Information Technology Policy
    • University Police
    • Emergency/SOS
  • IT Security Award
Mobile security banner

Passkeys

What is a passkey?

A passkey is a digital credential created for a specific account on a website or application. Instead of remembering and typing a password, you approve access through a compatible device or hardware security key.

Your fingerprint, face, or PIN unlocks the credential locally. These are not the passkey itself, and your biometric information is not shared with the website.

How does it work?

When you create a passkey for your TROY account it generates two mathematically related keys:

  • Public key: Registered with Microsoft
  • Private key: Protected by your credential manager or security key and never sent to the website.

During sign-in, you approve the request, your device uses the private key to sign it. The website verifies that signature using the public key and grants access without receiving a password or your private key.

Why are passkeys safer?

Passkeys are tied to the legitimate service. If you visit a fraudulent website that imitates the real login page, your browser will not offer that service’s passkey to the fake site.

Each account also has its own credential, eliminating password reuse for passkey sign-ins. Stealing the public key from a service’s database does not give an attacker the private key needed to authenticate.

Are passkeys a form of multifactor authentication?

Passkeys protect your TROY account by combining your device or security key with your PIN. Fingerprint, or face providing multifactor authentication in one sign-in.

Add a passkey to your Troy University account

On your university computer, visit mysignins.microsoft.com and sign in using your @troy.edu account. Complete the requested verification, select My Account then select Security info, and click Add sign-in method.

Option 1: Microsoft Authenticator on your phone

On either Windows or Mac, select Passkey in Microsoft Authenticator, then Next. Follow the instructions to complete registration on your phone.

Option 2: Another device or security key

Windows: Select Passkey, then Next. Select where to save your passkey such as phone, tablet or hardware security key. Follow the prompts for your selected option.

Mac: Select Passkey, then Next. Follow the macOS prompts and complete registration.

Keep your devices and applications updated. Where passkeys are unavailable, continue using strong, unique passwords and enable multifactor authentication.

Remember: Passkeys strengthen account protection but staying alert to scams and protecting your devices remain essential.

Troy University Horizontal Logo
  • Troy, Alabama 36082
  • 1-800-414-5756
  • Questions?
  • Submit Feedback
  • Student Complaints
  • Student Disability Services
  • Accessibility Statement
  • Privacy Statement
  • Read Our Disclaimer
  • Accreditation Statement
  • Sites and Services Index

© 2026 Troy University

Scroll to Top of Current Page